PTE Academic Write Essay · Problem and solution

Bridging the Digital Divide for Older Adults

A high-scoring sample essay with the plan behind it, the vocabulary that lifts it, and what the scoring traits reward.
  • 265 words
  • Problem and solution
  • beginner
  • 20 minutes

The prompt

Many older adults find it difficult to use computers and smartphones. What problems does this cause, and what can be done to help them?

20 minutes. Write 200 to 300 words. A BandLadder practice prompt, not a recalled exam question.

Problem and solution

Plan before you write

  1. 1

    Position

    The digital divide creates significant social isolation and service exclusion for the elderly, which can be mitigated through community-led training and simplified interface design.

  2. 2

    Paragraph 2

    The primary issue is the loss of autonomy and connection due to inability to navigate digital interfaces.

  3. 3

    Paragraph 3

    Solutions involve accessible educational workshops and the development of senior-friendly technological adaptations.

  • →Name one or two specific problems, not a general complaint.
  • →Match each solution to a problem and say who would carry it out.
  • →Keep problems and solutions in separate paragraphs so the structure is visible.

Model answer

Sample essay

High-scoring sample265 words. Use the structure and vocabulary, not the sentences: PTE flags memorised templates.

As digital platforms become the primary gateway for essential services, many older adults struggle to adapt to new technologies. This technological barrier leads to profound social exclusion and a loss of personal independence, necessitating targeted interventions to ensure inclusivity.

The most pressing consequence of this digital literacy gap is the inability to access vital resources. Many elderly individuals find themselves unable to navigate online banking, telehealth platforms, or government portals, which are increasingly mandatory. For instance, an older person without smartphone proficiency may be unable to schedule medical appointments or manage financial affairs, leading to unnecessary dependence on others and a diminished sense of agency. Furthermore, this lack of digital connectivity often exacerbates loneliness, as traditional methods of social interaction are rapidly being replaced by digital communication tools.

To address these challenges, society must prioritize inclusive education and intuitive design. Local community centers and libraries should offer structured, patient-led workshops tailored to the learning pace of seniors. Beyond education, tech companies have a responsibility to prioritize universal design principles. By creating 'senior-mode' interfaces on smartphones that utilize larger fonts, simplified navigation, and voice-assisted commands, developers can significantly lower the barrier to entry. For example, simplified interfaces have successfully empowered many seniors to maintain video calls with distant family members, directly combating feelings of isolation.

In conclusion, the difficulties faced by older adults in a digital-first world are multifaceted, causing both practical hardship and emotional distress. By combining empathetic, hands-on training initiatives with user-centric technological developments, society can bridge the digital divide and ensure that the elderly population remains connected and empowered in the modern era.

Scoring traits

Why this scores well

This essay scores highly on linguistic range and coherence by utilizing cohesive devices and varied sentence structures to present a logical argument. A common mistake on this prompt is failing to provide both the problems and the solutions, or providing vague solutions that lack specific examples.

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8 words

Vocabulary from the essay

  • digital divide

    the gap between those with and without internet

  • autonomy

    the right or condition of self-government

  • exacerbates

    makes a problem or situation much worse

  • inclusive

    not excluding any groups of people

  • universal design

    creating products accessible to all people

  • multifaceted

    having many different aspects or features

  • empowered

    given the authority or power to act

  • literacy gap

    difference in ability to use digital tools

See also the Write Essay guide.

Frequently asked questions

How long should a PTE essay be?+

Between 200 and 300 words; outside that range the form score drops to zero. This sample is 265 words, written for the 20-minute limit.

What type of essay is this?+

Problem and solution. Name one or two specific problems, not a general complaint.

What does PTE reward in the essay?+

This essay scores highly on linguistic range and coherence by utilizing cohesive devices and varied sentence structures to present a logical argument. A common mistake on this prompt is failing to provide both the problems and the solutions, or providing vague solutions that lack specific examples.

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