PTE · Respond to a Situation

Airport and Flight Problems: PTE Respond to a Situation practice questions

5 original Respond to a Situation questions. Question 1 is free to record, play back and compare with a sample answer right here; log in free to practise the rest in the BandLadder app.
  • 5 questions
  • Question 1 free, no login
  • PTE Academic and PTE Core
1

Missed Presentation Due to Delay

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Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.

You are stuck at an airport due to severe weather delays and will miss your group project presentation this afternoon. You call your university tutor to explain the disruption and ask about alternative arrangements. What would you say to your tutor?

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Questions 2–5

Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.

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2

Missing Luggage with Conference Materials

Your checked suitcase containing the printed handouts for tomorrow's business workshop did not arrive at the baggage carousel. You approach the airline customer service desk to report the loss and request urgent assistance. What would you say to the customer service agent?

3

Rearranging Shift Due to Cancellation

Your return flight from an overseas holiday was cancelled overnight, and the earliest replacement flight arrives late tomorrow evening. You need to call your workplace manager to explain why you cannot work your Tuesday morning shift. What would you say to your manager?

4

Informing Friend of Diverted Flight

Your flight was diverted to another airport because of heavy fog, and you must now take a two-hour coach to reach the city. You call your friend who offered to pick you up at the original terminal. What would you say to your friend?

5

Overbooked Flight Compensation Request

You were involuntarily bumped from an overbooked morning flight and will miss a scheduled campus library induction. You speak to the gate agent to request written confirmation for your university and ask about meal vouchers. What would you say to the gate agent?

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