PTE · Respond to a Situation

Parcels and Everyday Deliveries: PTE Respond to a Situation practice questions

5 original Respond to a Situation questions. Question 1 is free to record, play back and compare with a sample answer right here; log in free to practise the rest in the BandLadder app.
  • 5 questions
  • Question 1 free, no login
  • PTE Academic and PTE Core
1

Late Coursework Materials

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Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.

You ordered a key textbook for your seminar, but the courier delivered it to the wrong student hall on campus. You need to explain to your seminar tutor why you cannot complete the assigned reading for tomorrow morning. What would you say to your tutor?

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Questions 2–5

Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.

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2

Neighbour Parcel Collection

Your neighbour accepted a large parcel for you while you were at lectures. You are working late in the university library tonight and cannot collect it before nine o'clock. You want to ask if you can pick it up tomorrow morning instead. What would you say to your neighbour?

3

Damaged Laboratory Equipment

A fragile piece of glassware for your chemistry project arrived with a cracked base because the parcel lacked protective padding. You are speaking to the department store manager to request an urgent replacement before your Friday assessment. What would you say to the manager?

4

Rescheduling Furniture Delivery

You arranged for a desk delivery on Thursday afternoon, but your supervisor has rescheduled your group presentation to that exact time. You call the courier company to move the delivery slot to Friday morning so you do not miss it. What would you say to the customer service agent?

5

Campus Mailroom Redirection

You are moving out of your university halls on Saturday, but a parcel sent by your family will only arrive next Monday. You need to ask the accommodation officer to redirect the package to your new home address. What would you say to the accommodation officer?

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