Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.
You are living in university halls and the internet connection has failed during revision week. You visit the accommodation office to report the outage. You need the connection restored urgently because you have an online assessment due on Thursday evening. What would you say to the accommodation officer?
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Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.
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You recently returned from a holiday abroad and noticed unexpected roaming fees on your monthly mobile bill. You call customer support to question these charges. You had activated an international roaming bundle prior to travelling on Friday. What would you say to the customer service agent?
You are working on a group presentation for your seminar on Wednesday. Your home broadband provider has scheduled routine maintenance during your planned group video call this afternoon. You contact your classmate to explain the disruption and propose a new meeting time. What would you say to your classmate?
Your friend is moving into a new flat and wants to set up a home internet contract. They ask you for advice because they work remotely on large video files. You want to recommend a fibre optic package with reliable upload speeds. What would you say to your friend?
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